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( UNSOLICITED COMMENTS )
I have received the new laser. The power matches my other unit. Your patience, customer service and products are excellent. Thank you for all the help you have provided me. Sincerely,
E. F. Tucson, AZ - USA 090514-11908 
Ariel, thank you so much for your immediate response!! the product I purchased works great and I'm really impressed with your customer service.
T. T. Student affair, MA USA 081119-10565
I wanted to respond much earlier to this ... now our conference here in Montreal is almost finished, today is the last day of activities. We found all items here at the hotel in perfect shape, everything went fine with this. The wireless/remote presenter with laser pointer was given as an executive gift to some selected persons (e.g. our keynote speakers) and was appreciated very very much. Also the travel mug and picture frame with LCN logo imprint was highly appreciated by our attendees. The imprint quality is perfect to our point of view.
Interesting to me was the fact that the selection of the attendee item (either one mug *or* one picture frame - we had 92 mugs and 110 frames, as you remember) went almost evenly, the picture frames just only were all handed out today in the morning (I actually had expected that the mugs had gone out first ...).
You see, in total everything went fine and we are very satisfied. Further, I have to mention that dealing on the issue with you beforehand was very smooth and comfortable, in particular considering the short time that we had before the conference after contacting you first.
Again, many thanks for this perfect service to our conference (whenever I need similar for the future, I will remember you and apinex.com) best regards y
M. F. Germany 080919-10110 & 080924-10140 
Today I have received my laser pointer! It is really very useful for me. Thank you, I will recommend the APINEX.COM for my colleagues.
B.K. Apatity, Murmansk region, RUSSIA 080927-10166 
Hello.
I'm very pleased with the quality of the laser modules I've received (GM-CW02L) Can you provide me with a price schedule for various quantities? Thank you. Sincerely
R. H. Fairfield, OH - USA 080531-9359
Hello, I would like to notice you that the LML has just arrived! I also want to thank you for your help and attention during this period. Be sure you have here in Brazil a new customer! Thanks a bunch!
J. M. Suzano, São Paulo, BRAZIL 080213-8115 
The quality of these lasers surpassed my expectations; you guys are the best. Thanks
J. H. Lexington, NC - USA 080106-7885
Thank you for the info, it is out for delivery now and should reach me today. Again thank you very much that's a superb service. Regards,
B. M. Haddenham, Aylesbury, Bucks UK 071001-7181 
First of all, I wish a good and happy new year to you. Yesterday, I recieved the laser pointer. I really appreciate your efforts to my suits and I would like to thank you again for your very good service! The presenter works fine (even with ubuntu linux 6.12LTS) and is as fancy as I expected. best wishes
J. F. Dresden, Germany 071122-7553
Wonderful service! The two lasers already received! And working!! I will find something else to buy at Apinex.
D. G. Valencia 071116-7516 
I wish to thank you very much for the speedy dispatch of my order. Iam delighted with the goods and will be recommending you to my friends. Once again Many Thanks
J. D. Belfast, Northern Ireland 071105-7425 
Hey there,
I just got the laser module today and its absolutely brilliant! I would highly highly recommend you guys to everyone I know in the future and your prices are far below what Ive seen online for a 20mW laser. And your customer support is fantastic and you actually answer questions quickly!!! Keep up the great work!!!
H. B. Brampton, ON - Canada 071023-7324 
With all of the trouble trying to get these just thought I would let you know that they have been delivered. I have a friend in Newfoundland waiting for my evaluation of this laser and if I like it he is going to recommend them to the RASC group that he belongs too. I will be sure to let him know that the service provided so far has been great.
D. J. S. Finch, ON - Canada 071022-7309
Hi,
I should have got back to you yesterday (Thursday 4th Oct ) to let you know that my order came at about 15-30, on Thursday 4th Oct, now that's what I call service. The Royal Mail strike is not affecting the International mail section, thank god. Thank you very much, it is a smart bit of kit. Again thank you very much that's a superb service. Regards,
B. M. Haddenham, Aylesbury, Bucks UK 071001-7181
Dear Sir,
I have received my green laser presenter in perfect condition and perfectly on time. Incredible quick, only one week from order to delivery in Belgium… and batteries included, what a service! Only one minute after I placed the order you called me with the concern I would not receive it on time… the phone call should have cost at least 10$... kudos for Apinex. Thanks to this product my presentation was a big success and went incredibly smooth, a real asset for a trainer. Many international attendees showed interest so I passed on your companies address. They laughed away the other trainers with their old school red laser. Great ! Getting noticed that what’s count during a big presentation. Thank you for that. Green is indeed much more visible. Thank you very much for offering such a wonderful service.
David Vaneyen, Zaventem, Belgium 070907-7036 
Dear Sirs,
My order arrived today within 36 hours of ordering it on Sunday evening. Excellent service. Thank you. I'll be using it in a lecture this Friday. The GR-IV01 is one beautiful device, ergonomically, aesthetically and functionally. I have been using one of your WP-150 laser remotes for several years and have been happy with it, using it in lectures I've given around the world. Your new green laser model is superior to the WP_150 in every way. I'll be personally recommending it wherever I go. Thanks so much for an excellent product and your fast attention to my order. Yours sincerely,
G. C. Ottawa, ON, Canada 070527-6436
Thanks Ariel.
We have received. the order. Clocks very attractive and beautiful. We liked your service and will keep your contact information.
A. K. Naperville , IL USA 061110-5167
I just purchased your excellent green laser from Island Eyepiece in Mill Bay BC. I love it, it really does exceed expectations, thank you!!! Keep up the great work, you really have great quality products.
I.P. Victoria, BC, Canada 060926-4849
Mr.P
Last Friday I was talking to you from Toronto today I am writing to you from Portugal! I received your shipment of the laser pointers, thank you for the excellent service you provide! Regards,
F. L. Viana de Castelo, Portugal I-6033005 
Thanks J.!
Did I mention before your excellent quality of service?? If not, please let me say now that i'm very impressed with your personal involvement in this tiny but important things. Best regards,
C. J. L. Santiago, Chile I-6022206 
Hi Ariel, I just wanted to thank you for your quick & efficient service. I got the green laser perfectly fine and it's only 2pm Hawaii time. Mahalo,
V. H-P , Honololu, Hawai U-6021309
Thank you for your fast response, I am happy that my pointer has suffered no ill effects from its journey and is 'normal'! It really is a quality product and I am more than happy with it. Thank you for your excellent service I will be keeping my eye on your site for other products. Best Regards.
P. R. Wokingham, Berkshire, UK I-6010901
If every vendor I dealt with were as professional and prompt as you, my work life would be so much easier; thank you very much! Very best regards,
R. E. Durham, NC USA U-5120502
I recieved my laser pointer yesterday and I am very happy with the quality. Thank you for your prompt service.Regards.
J. B. Maple Ridge, BC CANADA C-5111405
Thank you for help. More importantly, I am very pleased with your sincere and nice altitude in assisting me to select the right part.Keep up your great work!
B.T. Edmonton, AB, CANADA C-5111509
On this site the client IS NOT A NUMBER. Not only they are very fast to send your order but they take care of you if you have a problem. They add a personal touch to give (or try to) you satisfaction. I have had a technical problem with a green laser pointer after the period of manufacturer's guarantee and they offered to to give me a good rebate if I returned the item and bought an other one ! Where else do you see that ? I highly recommend this site.
G.E. - Principality of Monaco I-5060805 
Was amazed with your quick and efficient job. Thanx!
S.Z. Vilnius, Lithuania I-5061506 
I received the ordered penlight in good order yesterday. Thank you very much for your service.Best regards,
D.L. Utrecht, NETHERLAND I-4102905 
I am happy with laser pointers I have purchased and I am happy because delivery has been very fast (just 5 days).Many thanks for everything, and "see you" on next buy.
A. C. Valencia, SPAIN I-5022808
My laser pointers has arrived, thank you they are just what the Doctor ordered. They are for two surgeon friends of mine, ( they are a thank you gift ) I know that they over the moon with the pointers. Many thanks for a fast, and a first class service you have given. My very best wishes to you.
P. M. Runcorn, Cheshire- UK I-50207142
Thank you very much for the laser pen it was received in 6 days which is wonderful. I am very pleased with the quality and have recommended to my friends and colleagues your website and the products.
M. T. Kensington, Adelaide, AUSTRALIA I-5012416 
Thank you for the fast service. They arrived today in working order.Happy Customer,
W.Z. Spruce Grove, AB, CANADA C-5011302
Many thanks, This item arrived safetly and swiftly today. Kind Regards
N. D. Moreton, Wiral England, UK
Had I looked in the mail prior to writing that e-mail, I would of found my package awaiting me. That was fast, considering it was coming from all the way up in Canada. I want to thank you for your fast service, and tell you that I am completely satisfied with my laser modules, and I look forward to doing business with you guys in the future. Your website testimonials are accurate! Once again, thank you!
R. G. ND, USA U-4100702
I received my laser pointer today. More than 4 days earlier than I expected. Great service! Keep up the good work Best regards,
R. S. M. Arnhem, Gelderland, Netherland I-4072601
I appreciate your loyalty to your customers. BIG Thanks,
R. G. ND, USA
The green laser pointer arrived safely, and I am very pleased to find its power. This tool will be very useful in my teaching. Sincerely,
M. Y. Nishihara, Okinawa, Japan 
Thank for your excellent service, i believe from now on that we will continue utilizing your organization for our future needs. we will mostlikely be utilizing you again in about a year. because that is how quickly we use those laser pointers. (we have tons of seminars & symposiums.) have a good weekend & thanks again for your rapid & efficient service
L.P. Stony Brook, NY, USA
Ijust would like to thank you! I got my green laser pointer on wednesday (after only 6 days!) and it certanly met my expectations. It works like a charm! My childhood dream has finally been realised! I'll reccomend you to
my friends. Great service! Once again, thank you.
B. L. J. Trondheim. Norway 
First of all, let me applaud your service. Such a quick response is rare these days. Yes, I will pay the extra to have the shipment by Tuesday. Thanks much!
B.S. Oakland, MD, USA
WOW- That was the fastest reply I have ever recieved! Your customer service is excellent! Thank you so much! I have ordered from many companies, and you are the best!!
Happy Holidays to you and yours!
J. B. Sacramento, CA - USA
My order has just arrived in excellent condition. Thank you for your prompt service.
H.B.S. West Covina, CA - USA
Hi! Ariel, The order was received in perfect condition. The pointers are beautiful and will make a great gift for our clients. Pls keep the logo we might need more in the future. Thanks for you attention and patience.
L.U. San Juan, Porto Rico
Thanks for the great service! It's nice to see a company that does what it is says!
I am quite happy with the line laser and have concluded my initial experiments on
a 3D scanner design project.
R.D Langley, BC , Canada
I just received the World Time Calendars that I ordered, just after
placing the order two days ago! The product is exactly what we were looking for. Thank you for such great service!!
D.T. Livingston, NJ - USA
Hello, I'm just e-mailing to cofirm the arrival of an item I purchased only last week. This has to be by far the quickest overseas delivery I have ever had. Thank you very much for the swift mailing and immaculate handling, including a friendly phone call just checking the correct mailing address.
Again thank you
L.T. Frinton on Sea, Essex, UK
I just received my green laser pointer this morning (Saturday), and I only ordered it on Tuesday! It has far exceeded my expectations and I'm absolutely thrilled with it! Even though other companies sell them for cheaper, the quality of Apinex products is second to none, and I have no hesitation in buying from you again! I wish you all the best for the future, and I'll certainly recommend you to everyone who sees my laser pointer! Thanks again! If only all companies were like yours! Best wishes.
D.H Cobham, Surrey - uK
I received my order today, and it was exactly what I wanted. It was received much sooner than expected. Thank you for the great service.
J.G Norwood, MA - USA
I have just received my pen with LED lamp and batteries. Great product. I am very happy with it. As I told you before I can not find something similar here in Brazil. I am really very pleased with the pen and your service. Thank you so much.
M.P.Jr. Nitereoi, RJ, Brazil
Hi! I just wanted you to know how pleased I am with your service. My order came today, far more quickly than I'd expected, and I love what I ordered I would most definitely order from you again. Thanx for such good service
L.VD - Wrightstown, NJ USA
Just a few words to say thank you for my order, which arrived (in the UK) this morning after just four days. Also, a word of praise for your well designed website, which is wonderfully user friendly - if only all websites were this easy to use!
D.S Fishponds, Bristol - UK
Thank you for your quick response in dealing with this matter for me. I have received the package today and my MD was very pleased. Once again many thanks.
H. K-B York, North Yorkshire, UK
I received my penlight today. I cannot believe how quickly you folks process an order! I will recommend you to all my co-workers. (I work in post-production film, so we're always in a dark transfer suite or theater when making notes. I'll bet everyone will ask me about this pen!) Might I recommend I higher quality (Higher priced) version? Even though I don't expect problems, some people may be put off by the Made In Taiwan label. (I'm not) Also, a solid chrome / gold version with a lighted nib...I'd buy five of them tomorrow if available. Many thanks for the great service and what looks to be a quality product. It's fairly inexpensive, so one can't complain.
M.P. Toronto, ON Canada
Just thought I'd let you know that I am very pleased with the green laser pointer it arrived within the week which is teriffic especially compared with the French postal system here. I will definitly recommend Apinex to all my colleagues both at work and in academia who extensively use laser pointers to assist in their lecture presentations. Apinex should be very proud of themselves, the company is a great amabssador for Canadian business, efficient, curtious and cost-competivite, bravo!
A.A. Schlierbach, Haut-Rhin, France 
Thank you for your email as well as the phone call. Especially your phone call impressed me as it gave me the confidence that your organization is healthy and very careful in billing. I fully appreciate your gesture, and I feel confident that you will have a successful business in the U.S. and even for our market here in Japan.
S.H. Siginami-Ku, Tokio, Japan
I just want to thank you for taking care of my order you sent to Czech Republic for me. They received it just day before I wisited them. One more time, thank you,
J.D. Starotska, Czech Rep. 
I just ordered something from your website the other day, and not only was the ordering extremely user friendly, but within a few days, I received my order. Thank you for the fantastic quality service...I will definitely use your site again! Regards,
C.K. Toronto, ON, Canada
After originally burning out an old laser module and not being able to get a replacement in the UK, I came across your company whilst desperately searching the web for a replacement. The LS-35 is a great laser module and worth every dollar I paid for it! I wish you the best luck for the future
and keep up the good work!
D.H. Surrey, England
I just received the wireless mouse that I had ordered recently. I just want to say that I'm very pleased with it and it performs just as I had expected! I'm very impressed with your unusual product line, neat stuff! I will be checking your web page periodically, and will probably purchase other items. Keep up the good work!
M.Z. Chippewa Falls, WI, USA
Your customer service has been more than outstanding. I hope that we will be able to repay your for all of your effort with another order.
I.W. Los Angeles, CA, USA
Thank you for fast service. Above item received this morning via mail. Thank you for speedy service.
W. C. Calgary, Alberta, Canada
Thank-you - I got the replacement laser level yesterday, so I was able to continue work last night and this morning. Works fine. Thank you for your prompt action, and your trust that I would send the defective one back at the same time (I assume you have recieved it - if not let me know as I have a receipt from Canada Post).
P.F. Kingston, ON, Canada
Your ordering system is extremely user friendly. I look forward to the convenience of the wireless mouse for my pullout keyboard setup. Great web site!
S.B. Waterford, MI USA
I received the order and everyone was pleased with how the inscriptions
turned out. Thank you for your assistance. Look forward to doing business
with you again. Thank you.
C.M. Silver springs, MD, USA
Your Laser Pointer arrived a while ago, but I thought I'd drop you a line to say thank you for a superb service.
The pointer looks and feels like it should have cost a lot more and is of a much higher standard than others I have seen in the UK for a much higher price. To get a device like the one I ordered here in England would have cost as much as 3 times the price I paid.
It arrived well packaged and in plenty of time for my presentations. (Actually, the problems we seem to have with UK mail order companies meant that it probably arrived as quick if not quicker than if I had ordered it here!
Thanks again for a great service. You'll hear from me again!
M.W. Salisbury, Wilts. UK
I just installed your TIM 203 650nm 3mW Laser into a DJ lighting effect I
have. I knew just the laser on my device had gone out not the whole
device.
By purchasing your product you saved me quite a bit of money Thanks for
delivering an outstanding product
J.P. Cincinnati, OH, USA
Thanks for a very prompt delivery - received on Friday at Whitehorse, Yukon.
Nice product.
C.L. Whitehorse, Yukon, Canada
Thank you very much for your friendliness, efficiency, and professionalism. They are greatly appreciated.
I.W. Los Angeles, CA - USA
I received my order in a timely manner. It was as I expected. No Surprises! Thanks.
M.P Mooresville, NC - USA
Thanks for the great laser pointers. I think you can tell that I love the SAP pointers (this order is represents the 2nd and 3rd ones I have purchased). I am at a medical school and their flexibility and price are perfect. I imagine that others here will want to get some as well...
B.A.C. Chapel Hill, NC - USA
Thanks, I received my order in Monday's (9/11) mail. I love the atomizers; the superior quality, perfect size and good value make for excellent gifts. Thanks too for the outstanding customer service.
M. L. West Barnstable, MA - USA
I would like to congratulate your company for paying so much attention to my small order and answering all of my questions. I am writing to tell you that I received-it this morning and am very pleased with the performance of it. Thanks a lot.
L. C. Tucumwal, NSW - Australia
Thank you Ariel, for your assistance. You have been wonderful
M.V Dallas, TX - USA
I am extremely pleased with my LMA series laser modules purchase. They are very well made and perform up to specs. I am looking forward to buying some units from other series since the high quality is obvious and the prices are very fair. Thanks for the very professional business.
P.P. - Dorval Qu. Canada
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